Refund policy
At The Coral Co., we want you to love your purchase! If something isn't quite right, we're here to help. 🌴
Returns🦞
We accept returns within 30 days of delivery. To qualify for a return, items must be unworn, unwashed, undamaged, and in their original condition with tags attached.
Non-Returnable Items 🐚
For hygiene and quality reasons, certain items may not be eligible for return, including:
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Final sale or clearance items
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Gift cards
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Custom or personalized products
Exchanges 🌷
Need a different size or want to exchange an item? Contact us within 30 days of delivery, and we'll help you with the exchange process, subject to availability.
Damaged or Incorrect Items 🌊
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the issue. We'll work with you to make it right.
Refunds 🦈
Once your returned item is received and inspected, we'll notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.
Return Shipping 🌺
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect, or another arrangement is required by applicable law.
How to Start a Return 🍍
To begin a return or exchange, contact us through our store's contact page with your order number and the reason for your request. Please wait for return instructions before mailing any items back.
Thank you for supporting The Coral Co.! We appreciate your business and are so glad you're here.
The Coral Co. — Coastal comfort, everyday style.